Introduction

BuddyPT is one of the products offered by VCINCH Technologies Pvt Ltd. BuddyPT provides a software platform that enables health and fitness businesses to manage operations and offer health and fitness coaching, whether in person or online.

Planning workouts and diets, scheduling and sharing content, messaging (in-app, email, SMS, push), logging personal health information, payment services, and offering tools to help businesses communicate, receive analytics, and expand their enterprises are just a few of the services offered by BuddyPT.

We primarily serve as a processor on behalf of Trainers (as defined below), who are responsible for creating and maintaining their own privacy notices for their Clients (as defined below). Only in the limited cases when we are a controller may our Privacy Policy apply (as described below). Trainers and Clients are both covered by the Privacy Policy, but it’s vital to distinguish between the two since BuddyPT has different obligations regarding personal information depending on whether you’re a Trainer or a Client. If you still have any queries, please email us at support@buddypt.com.

Scope

This privacy statement outlines our practices for gathering, using, maintaining, protecting, and disclosing your information, as well as (where applicable) the types of information we may collect from you or that you may provide when you visit the website www.buddypt.com (the “Website”) and/or use our mobile/desktop application (the “App”). The combined App and Website are referred to as the “Platform,” and the services made accessible through the Platform are referred to as the “Service.”

We may gather information utilizing the Platform through text messages, emails, and other correspondences between you and the Service or us. If our applications or advertisements are displayed on third-party websites or services that you interact with, the privacy policy provided by BuddyPT applies to such interactions.

Information We Collect

Personal Information We Collect from Any Users of Our Platform:

• Information entered on the Platform, such as when signing up for newsletters, responding to surveys, participating in promotions, or reporting issues.
• User Contributions, which include data shared or posted by you on the Platform, at your own risk.

Information We Collect Directly from Trainers:

• Basic personal details such as name, date of birth, gender, and email.
• Business information, including size and nature.
• Payment details collected and processed by our payment provider.

Information We Collect Directly from Clients:

• Contact details such as name, email, and date of birth.
• Sign-on details from third-party platforms.
• Membership and account information.
• Payment information processed through our payment provider.

Health Information from Apple Health and Google Health:

BuddyPT utilizes functionalities provided by Apple Health (iOS devices) and Google Health (Android devices) to access health and fitness data as authorized by our users. This includes Heart Rate and Steps.

Collection of Health Information from Apple Health and Google Health

BuddyPT utilizes functionalities provided by Apple Health (iOS devices) and Google Health (Android devices) to access health and fitness data as authorized by our users. Our app collects personal and sensitive user data, including Heart Rate Record and Steps Record. This data is used solely to enhance your fitness experience within the app.

Purpose of Data Collection

The health information collected from Apple Health and Google Health is used solely to enhance the user experience within BuddyPT. We provide this data to trainers or fitness professionals to enable them to tailor and optimize workout plans, monitor progress, and provide personalized fitness guidance to their clients.

User Control and Consent

Users have full control over the data shared from Apple Health or Google Health and can choose which specific data types are accessible to BuddyPT. Access to health data is granted by users explicitly through their device settings and can be revoked at any time.

Data Security and Protection

We are committed to safeguarding the privacy and security of all health information collected. We employ industry-standard security measures to protect this data from unauthorized access, disclosure, alteration, or destruction.

Automatic Data-Collection Technologies

We may use tools to gather device-related information, browsing behaviors, and Platform usage patterns. This may include:

•  Traffic and location data.
• Device details such as IP address, operating system, and browser type.
• Metadata from files stored on your device.

Traffic and Location Data

• Device details such as IP address, operating system, and browser type.
• Metadata from files stored on your device.

Deletion Policy

BuddyPT is committed to providing users with the ability to control and delete their data. Specifically for the step and heart rate data collected through Apple Health and Google Health:

User-Initiated Deletion:

• Users can request the deletion of their step and heart rate data at any time through the app settings or by contacting support@buddypt.com.
• Users can revoke access to health data directly from their device settings, which halts further data collection.

Data Retention Period

• Step and heart rate data is retained for a maximum of 90 days unless required for ongoing services or legal obligations.
• After the retention period, the data is permanently deleted from our servers

Automatic Deletion:

• If a user account is inactive for 12 months, BuddyPT will notify the user of impending data deletion. If no response is received, all associated health data will be automatically deleted.

Data Deletion Confirmation:

• Upon successful deletion of data, users will receive a confirmation email or notification.

How We Protect Your Information

While we take every precaution to secure your data, no method of transmission or storage is completely secure. Users are responsible for maintaining the confidentiality of their login credentials.

If you have any concerns about the security of your data, please contact us at support@buddypt.com.

Changes to Privacy Policy

There may be periodic changes to this privacy statement. Please review this Privacy Policy frequently for modifications. By using the Platform after we make changes to this Privacy Policy, you agree to those changes.

We will give you notice via the Service if we materially alter how we use your personal information or how you can exercise your rights. The date this privacy statement was last updated is noted on the first page of this document. It is your responsibility to maintain an active, deliverable email address for us and to regularly review this Privacy Policy to see if there have been any updates.

Contact Information

If you have questions about this Privacy Policy or our practices, please contact us:

• Email: support@buddypt.com
• Website: www.buddypt.com

 

Last Updated:

December 13, 2024